SMS Terms
Last updated: August 12, 2026
1. Program overview
SnapperHQ LLC ("SnapperHQ," "we," "our," or "us") operates a transactional SMS program for photography business owners, staff, and photographers who use SnapperHQ. Messages are delivered through our messaging provider sent.dm over a 10-digit long code (10DLC) registered to SnapperHQ LLC through The Campaign Registry.
This SMS program does not send messages to real estate agents or end consumers. It is limited to SnapperHQ account holders and their photographers/staff.
2. How to opt in
You may opt in on snapperhq.com/sign-up or later in your SnapperHQ profile settings by optionally entering a mobile phone number and manually checking an unchecked consent box. The verbatim consent language is:
"I agree to receive SMS messages from SnapperHQ including account updates, delivery notifications, security codes, and customer support messages. Message frequency may vary. Msg & data rates may apply. Reply HELP for help, Reply STOP to cancel."
Consent is optional. Creating a SnapperHQ account does not require SMS opt-in. No SMS is sent unless you check the box and provide a valid mobile number.
3. Message types and frequency
The program is 100% transactional. Message types include:
- Photographer daily shoot digests
- Account notifications
- Photo gallery delivery notifications (secure link only; no media files via SMS)
- Customer-care replies to HELP
Estimated volume across all photography businesses is approximately 500 messages per month. Frequency varies with account activity and shoot schedule. Messages are in English and sent to United States phone numbers only. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. Opt out (STOP)
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SnapperHQ SMS to opt out. Opt-outs are processed automatically and immediately. You will receive one confirmation message and no further SMS from this program unless you re-subscribe.
To re-subscribe, reply START, UNSTOP, or SUBSCRIBE, or re-enable SMS consent in your SnapperHQ profile.
5. Help (HELP)
Reply HELP or INFO for support information, or email support@snapperhq.com.
6. No marketing
SnapperHQ will not use this SMS channel for marketing, promotions, sweepstakes, contests, or third-party offers. The channel is reserved for transactional account and booking-related communications.
7. Privacy
Phone numbers and SMS consent records are handled as described in our Privacy Policy. We do not sell or share mobile numbers for third-party marketing. Numbers are shared only with sent.dm and underlying carriers as needed to deliver messages you requested.
8. Related terms
These SMS Terms supplement our Terms of Service. Opt in at snapperhq.com/sign-up.
